Last updated: 23 October 2026
1. General
This website ("website") is operated by Nexora Capital Markets Ltd. ("We/Our/Us"). This Cookie Policy explains what cookies are, which cookies and similar technologies we use on our website, why we use them, and how you can manage them.
This policy should be read together with our Privacy Policy, which explains how we collect, use and protect your personal information.
2. What Are Cookies
2.1: Cookies are small text files that a website stores on your computer or mobile device when you visit it. They allow the website to recognise your device and remember information about your visit.
2.2: Cookies set by us are called first-party cookies. Cookies set by other companies whose services we use on our website are called third-party cookies.
2.3: Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the period stated in the cookie or until you delete them.
3. How We Use Cookies
We use cookies and similar technologies to:
3.1: Make the website work properly and remember your cookie choice.
3.2: See which areas and features of the website are popular and count visits, so that we can improve the website and your experience.
3.3: Measure and improve our marketing activities.
3.4: Provide live chat support and keep your conversation with our team available as you browse.
3.5: Remember preferences you set on the website, such as your favourite markets.
4. Cookies We Use
Strictly necessary cookies
These cookies are needed for the website to work and cannot be switched off in our systems. They do not store information that identifies you personally.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| nexora-cookie-consent | This website | Remembers that you have accepted cookies so the cookie banner is not shown again. | 1 year |
| admin_session | This website | Keeps authorised Nexora staff signed in to the website's content management area. It is not set for visitors. | 24 hours |
Analytics and marketing cookies
We use Google Tag Manager to load measurement and marketing tags. These tags help us understand how visitors use the website, which pages and features are popular, and how our campaigns perform. Depending on the tags active at the time of your visit, they may set cookies such as the following.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_<ID> | Distinguishes visitors and sessions so that we can count visits and see how the website is used. | Up to 2 years | |
| _gcl_au | Helps measure the effectiveness of our advertising. | Up to 90 days |
Functional cookies
These cookies support the live chat on our website so that we can answer your questions and keep your conversation going as you move between pages.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| twk_uuid_<ID>, TawkConnectionTime, twk_idm_key | Tawk.to | Identifies your chat session, keeps the chat connected across pages and remembers your previous conversation with our support team. | Session to 6 months |
5. Local Storage
5.1: Besides cookies, our website stores some information in your browser's local storage. This information stays on your device and is not sent to us.
5.2: nexora-cookie-consent records that you accepted cookies, and nxora-liked-markets remembers the markets you mark as favourites in our live market ticker.
5.3: Our live chat provider may also use local storage to keep your chat session running.
6. Third-Party Services
6.1: Some cookies on our website are set by third-party services we use, namely Google (Google Tag Manager and the measurement tags it loads) and Tawk.to (live chat). These providers process information in line with their own privacy and cookie policies.
6.2: Our website contains links to our client portal and to social networks such as Facebook, Instagram, LinkedIn, YouTube and X. When you visit those sites, they may set their own cookies, which are governed by their own policies.
7. Managing Cookies
7.1: Most web browsers are set to accept cookies by default. You can set your browser to remove or reject cookies at any time through its settings. For more information, see your browser's instructions on changing your cookie settings.
7.2: If you set your browser to reject cookies, some features of the website, such as live chat or remembering your preferences, may not work as intended.
7.3: You can also clear the website's local storage through your browser settings, which removes your saved favourites and cookie choice.
8. Changes to This Policy
We may update this Cookie Policy from time to time, for example when we add or change the services we use on our website. The "Last updated" date at the top of this page shows when it was last changed.
If you have any questions about our use of cookies, please contact us using the details below.
Contact Information
Company: Nexora Capital Markets Ltd.
Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia
Questions about this policy? Our support team is available 24/5.
Contact Us